Regulatory & Compliance Support
- Licensing and accreditation assistance (Medicare, Medicaid, ACHC, CHAP, Joint Commission)
- Policy and procedure development aligned with hospice regulations
- Compliance audits and risk assessments
- Staff training on federal and state hospice regulations
Clinical Excellence & Patient Care Optimization
- Development of evidence-based hospice care protocols
- Quality Assurance and Performance Improvement (QAPI) programs
- Pain and symptom management education for staff
- EMR optimization for hospice documentation and workflow efficiency
Financial & Revenue Cycle Management
- Billing and coding optimization for hospice services
- Claims review and denial management strategies
- Cost containment and financial analysis
- Payer contracting and reimbursement strategy support
Workforce Development & Leadership Training
- Recruitment and retention strategies for hospice professionals
- Leadership coaching and management training
- New hire orientation and ongoing education programs
- Employee engagement and satisfaction initiatives
Technology & EMR Implementation
- Selection and integration of Electronic Medical Records (EMR) systems tailored to hospice care
- Workflow optimization for digital documentation and automation
- Data analytics and reporting for compliance tracking and performance improvement
- Telehealth integration for enhanced family communication and remote patient monitoring
Strategic Growth & Business Development
- Market analysis and expansion strategy for hospice services
- Community outreach and referral network development
- Service diversification (palliative care, bereavement programs)
- Brand positioning and marketing strategy
Family & Bereavement Support Program Development
- Development of bereavement services for families
- Volunteer program implementation and training
- Spiritual care and counseling program design
- Family engagement strategies for compassionate end-of-life care
Risk Management & Legal Support
- HIPAA compliance and data security assessments
- Fraud prevention and legal liability mitigation strategies
- Contract review and negotiation support
- Emergency preparedness planning for hospice organizations